Policy Center

Buyer Terms & Conditions

Effective:July 2026
Back

Buyer Terms & Conditions

Terms for companies purchasing products or services or submitting purchase inquiries through the AeroClaim platform.

Version 1.0 · Effective: July 2026

Clause 1

Scope

These Buyer Terms & Conditions supplement the General Terms of Use of Gallantis AG and apply to all companies that purchase products or services or submit purchase inquiries via the AeroClaim platform.

By using the platform, the Buyer confirms that it has read and accepted these Terms.

Clause 2

Eligible Buyers

The platform is intended exclusively for businesses. Private individuals are excluded.

Gallantis may request evidence of business status before or after registration, including:

  • Commercial register extract
  • Company identification
  • VAT/tax identification number
  • Proof of authority to represent the company
  • Aviation-related approvals or licenses where required

Gallantis may reject registrations without stating reasons.

Clause 3

Role of Gallantis AG

Gallantis provides only the technical platform connecting Buyers and Sellers.

Gallantis is generally neither the seller nor the owner of the listed products and is not a party to the purchase agreement.

Any purchase agreement is concluded solely between the Buyer and the Seller.

Clause 4

Independent Verification

Before entering into a purchase agreement, the Buyer must independently verify all information material to its decision, including:

  • Product description
  • OEM
  • Part number
  • Alternate part number
  • Serial number
  • Condition
  • Documentation status
  • Availability
  • Price
  • Delivery terms
  • Import and export requirements

The Buyer must not rely solely on information published on the platform.

Clause 5

Technical Inspection

Before installing or using any product, the Buyer must independently verify its suitability and eligibility for the intended purpose, including:

  • Airworthiness
  • Authenticity
  • Documentation
  • Traceability
  • Maintenance status
  • Operating hours and cycles
  • Airworthiness Directives (ADs)
  • Service Bulletins (SBs)
  • Configuration status
  • Compatibility with the relevant aircraft or component

Gallantis accepts no responsibility for these matters.

Clause 6

Documentation Review

The Buyer must carefully review all documents provided, including where applicable:

  • EASA Form 1
  • FAA Form 8130-3
  • UK CAA Form 1
  • Certificate of Conformity
  • Certificate of Origin
  • Shop Reports
  • Inspection Reports
  • Test Reports
  • Material Certificates
  • Traceability Records
  • Maintenance Release Documentation
  • Airworthiness Release Certificates

Gallantis does not verify the authenticity or completeness of such documentation.

Clause 7

Prices and Contract Formation

All price negotiations take place directly between the Buyer and the Seller.

Gallantis does not determine prices or contractual terms.

Purchase agreements are concluded exclusively between the Buyer and the Seller.

Clause 8

Payments

Payments are made directly between the Buyer and the Seller.

Gallantis does not hold customer funds or act as a payment service provider.

Where Gallantis enables third-party payment services (e.g. Stripe), their use is governed exclusively by the respective provider’s terms.

Clause 9

Import, Export and Customs

The Buyer is solely responsible for compliance with all applicable requirements, including:

  • Import regulations
  • Customs regulations
  • Export control laws
  • Embargo regulations
  • Sanctions laws
  • Aviation laws
  • Product safety laws

Gallantis provides no advice or verification regarding such requirements.

Clause 10

Inspection Upon Receipt

The Buyer shall inspect delivered products immediately upon receipt, including:

  • Identity of the product
  • Completeness of the delivery
  • Visible transport damage
  • Documentation
  • Serial numbers
  • External condition

Any defects must be reported to the Seller without undue delay.

Clause 11

Claims

All warranty claims and complaints must be asserted exclusively against the respective Seller.

Gallantis is neither responsible for warranties nor liable for defects in the offered products.

Gallantis may voluntarily facilitate communication but is under no obligation to resolve disputes.

Clause 12

Product Safety

If the Buyer determines that a product may be:

  • Counterfeit
  • Insufficiently documented
  • Affected by safety-critical defects
  • Classifiable as a Suspected Unapproved Part (SUP)

the Buyer must:

  • Not use the product
  • Notify the Seller immediately
  • Inform Gallantis
Clause 13

Prohibited Conduct

The Buyer is prohibited in particular from:

  • Misusing the platform
  • Collecting company data without authorization
  • Circumventing technical security measures
  • Manipulating reviews
  • Using the platform for unlawful purposes
  • Violating export control or sanctions laws
Clause 14

Liability

Gallantis accepts no liability for:

  • The accuracy of listings
  • The authenticity or completeness of documentation
  • The airworthiness of offered products
  • Delivery delays
  • Breaches by Sellers
  • Payment issues
  • Product liability claims
  • Indirect or consequential damages
  • Loss of profit
  • Business interruption

To the extent permitted by law, Gallantis is liable only for damage caused intentionally or through gross negligence.

Clause 15

Indemnification

The Buyer shall indemnify and hold harmless Gallantis AG, its officers, employees and agents from all third-party claims arising from the Buyer’s unlawful or contractual non-compliant use of the platform, including claims connected with:

  • Export control violations
  • Customs violations
  • Sanctions violations
  • Unlawful use of purchased products
  • Violations of applicable laws

The indemnification also covers reasonable legal defense costs.

Clause 16

Account Suspension

Gallantis may suspend or terminate Buyer accounts, particularly where:

  • False company information has been provided
  • These Terms have been violated
  • Applicable laws have been breached
  • Export or sanctions rules have been disregarded
  • The platform has been misused

There is no entitlement to reinstatement.

Clause 17

Governing Law and Jurisdiction

These Buyer Terms & Conditions are governed exclusively by the substantive laws of Switzerland, excluding conflict-of-law rules and, where legally permissible, the UN Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction is Zug, Switzerland, where legally permitted.

Clause 18

Severability

If any provision of these Buyer Terms & Conditions is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be replaced by a legally valid provision that most closely reflects its economic intent.

Clause 19

Final Provisions

These Buyer Terms & Conditions, together with the General Terms of Use and any applicable Gallantis AG policies, constitute the contractual basis for the use of the AeroClaim platform.

Where these Buyer Terms & Conditions contain no specific provision, the General Terms of Use shall apply accordingly.